Software for Utilities

Maintenance utility operators need to plan in real time to assign workers to preventive tasks with sufficient margin to accommodate unforeseen and urgent tasks. Planning that goes hand in hand with staff/technician scheduling, real-time re-tasking and the ability to review satisfaction levels are key to providing a competitive and quality utility. To achieve this, the use of software for utilities is essential, as it allows to optimize the management and allocation of resources in an efficient way.

Discover the benefits of utility software

 

Discover the benefits of utility software in the transportation sector. This type of software optimizes the management and allocation of resources, enabling real-time planning to ensure operational efficiency. It facilitates the coordination of personnel, the scheduling of preventive tasks and attention to unforeseen incidents. It also improves communication between teams and provides tools to monitor performance and customer satisfaction. With utility software, operators can reduce costs, increase productivity and deliver a more reliable, high-quality utility transportation service.

100%
Meet your service level agreements and destination arrival windows
30%
Reduce route times, distances covered and fuel
90%
Reduce the planning and tracking time of your delivery routes

Software features for utilities or public service companies

Plan regular preventive tasks in the medium and long term, leaving enough margin to deal with emergencies and other unforeseen events.
Monitor the arrival of the service at the customer's destination and receive or communicate customized notifications and alerts to your customers.
Inform your customer in real time of delays and failures due to traffic or supply incidents.
Manages and assigns tasks to available personnel and technicians taking into account their work and holiday schedules.
Monitors and generates performance reports on the degree of satisfaction of the services to meet established objectives.
Allows planning with different types of utility vehicles, from maintenance vans to garbage trucks.
Take your logistics to the next level
Discover how Hedyla's platform can help your company
Software last mile

Other use cases in which you can apply Hedyla's logistics software