3 questions most frequently asked by customers about the supply chain

More and more companies are betting on the digitization of their logistics processes in order to optimize costs, obtain visibility of the movement of goods, improve communication between staff, among others. The different logistics solutions on the market can focus on a single function or can come with several modules.

However, there are a number of questions that customers interested in Hedyla software often ask about lesser-known integrated modules that complement more complete solutions such as a TMS or route optimizer. What in particular do these modules consist of and how are they helpful?

If you want to learn more about the logistics software modules less known by the market, read on.

Digital Twin

As its name suggests, the Digital Twin is a physical representation of any object or process to be replicated. In this case, it is used to create simulations of delivery routes, either in route optimizer or in the TMS.

In order to create the digital twin, it is necessary to collect data from the company's historical routes. It is useful to contrast them with the optimized routes based on the applied operational and business constraints. In this way, you can see the changes that will be applied to the new delivery routes and the time and resources that will be required to implement them.

The scenario simulator is also used for consulting projects for scenario analysis. In this way, changes in the supply chain and production lines can be better evaluated, such as analyzing the location of new logistics centers, among others. Its main function is to make better decisions based on productivity, efficiency and costs.

Digital Delivery Note

This is undoubtedly one of the most popular and frequently asked questions about logistics modules. The management of delivery notes and invoices is essential to correctly manage deliveries to customers as a supplier or distributor. In general, sectors such as the transport sector generate many delivery notes in physical format that end up being complicated to manage correctly and efficiently, so it is very important its digital transformation.

A digital delivery note is managed in the same way as a physical delivery note but with significant advantages. First of all, its digital management can be integrated with invoices, which is essential in the case of non-valued delivery notes. Another of the most important advantages is that it increases its reliability, since it reduces the margin of error thanks to its integration with databases. Digital signatures often avoid discrepancies and prevent document forgery. Apart from these benefits, the digitization of these documents reduces the costs of printing on paper and increases productivity due to its more automated management and the possibility of generating digital delivery note templates easily.

While the TMS can manage the digital documentation of various roles such as the documentation of each vehicle, many customers and stakeholders request the integration of managing digital delivery notes, as their management can be integrated with that of invoices. We are currently initiating this integration with the previous steps.

Documentary management

With the increasing number of sales and online orders, the volume of these orders has increased, making it impossible to manage so many physical documents. Thus, digital document management is one of the best tools for the current industry landscape and one of the most frequently asked questions about logistics modules by customers.

The document management module makes it possible to keep all documents centralized, from waybills or CMRs to all the necessary files for carriers, vehicles, orders and trips. Also, in the case of eCMR, since it is still in the development phase, it can be physically managed through digital document repositories.

At Hedyla we listen to the suggestions and clarify the most frequent doubts given by our customers, so we are up to date in the development of modules and solutions that provide a great help for the logistic processes of any vertical.