As new logistics software solutions are being created to improve part of the supply chain processes, there are also challenges or mistakes that are often made in the use and installation of a TMS system. While it is true that more and more companies are taking the step to digitize and optimize transportation management, it is possible that operations are not performing as well as expected.
Se queste irregolarità non vengono affrontate, si perde la fiducia nel sistema di soluzioni logistiche, con conseguente insoddisfazione dei clienti e dell'azienda. Quindi, quali sono gli errori o le sfide più comuni quando si implementa e si applica efficacemente un TMS? Va notato che si stima che tra il 20% and 30% of the companies actively use a TMS.
If you want to know the most common challenges when installing a TMS and using it effectively, take a look!
Data collection
One of the challenges in installing a TMS that are also important and notable in the supply chain is that logistics operators and carriers are not yet able to reconcile their data. Such a challenge poses a problem in case there are service failures that have not yet been detected.
It is evident that every company in every part of the supply chain collects separate KPIs or SLAs from those that are stored on their own servers and systems. By the time dashboards are made for analysts or errors are reported via e-mails or spreadsheets, the information received is usually not accurate and the process is very tedious.
Therefore, it is important that the TMS or other similar software such as an ERP be able to collect and share data from both operators and carriers, avoiding irrelevant or erroneous information. However, it is recommended that such sharing can be done as smoothly and efficiently as possible, avoiding delays that cause misinformation about the status of transport.
Revisione della strategia
Before considering installing a TMS, as with any project, it is essential to establish a solid and realistic strategy in order to assign coherent objectives related to this action. In addition, all documents on departments, carriers, among others, must be updated and in order to start implementing them in the TMS.
However, it is possible that the TMS may begin to show unsatisfactory results or detect more frequent and more serious errors. In the event that the TMS does not have many problems collecting accurate information, one of the most likely cases is that the current strategy has become obsolete due to internal company or external changes affecting a large part of the industry.
In such a case, the established strategies and objectives should be revisited to see if they fit with the current landscape. If inconsistencies are detected, the strategies and objectives need to be redirected. An example would be if there have been very large changes in fleet volume, either a reduction or expansion of vehicles and carriers.
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